Frequently Asked Questions

DeepTech is an AI-powered online learning platform that provides personalized education through expert mentorship, smart assessments, and industry-recognized certificates.

DeepTech combines AI-powered personalization with expert human instruction. We offer advanced proctoring, portfolio building, study groups, and blockchain-verified certificates — features most platforms don't provide.

No. DeepTech runs in your web browser on any modern device. For coding labs, we provide cloud-based development environments — no local setup needed.

Yes! DeepTech is accessible from anywhere in the world with an internet connection. We support multiple currencies and time zones.

Absolutely. We offer free courses and a 30-day money-back guarantee on all paid plans so you can explore risk-free.

Email us at support@lmseducation.in, use the in-app live chat, or visit our Help Center for instant answers.

Browse our course catalog, select a course, and click 'Enroll.' Free courses are instant; paid courses require checkout.

Yes. Once enrolled in a course, you retain lifetime access to all materials, including future updates.

There are no time limits. Learn at your own pace — your progress is saved automatically.

No worries! Our AI system adapts your learning path and sends gentle reminders to help you get back on track.

Yes. You can switch or drop a course anytime. Your progress in other courses is unaffected.

Some advanced courses recommend prior knowledge. Each course page clearly lists any prerequisites.

We offer multiple subscription tiers — Free, Basic, Pro, and Premium — for students, instructors, and universities. Annual billing saves 17%. Visit our <a href='/pricing' class='text-primary underline'>Pricing page</a> for current prices in your currency.

Yes — a 30-day money-back guarantee on all subscription plans. Individual course refunds are available within 7 days if less than 30% completed.

Students receive 50% off with a valid student ID. Educator discounts are also available — contact sales@lmseducation.in.

Yes. Cancel anytime from your account settings. You keep access until the end of your billing period.

We accept credit cards, debit cards, UPI, and net banking through Razorpay. International cards are also supported.

None. The price you see is the price you pay. No setup fees, no cancellation fees.

Complete all course modules, score at least 70% on assessments, and pass the final proctored exam.

Our certificates are industry-recognized and blockchain-verified. While not university-accredited, they are valued by employers worldwide.

Yes! Each certificate includes a unique verification URL and a one-click LinkedIn share button.

Certificates are stored permanently in your account. You can re-download them in PDF or PNG format anytime.

No. DeepTech certificates never expire and remain verifiable indefinitely.

We support the latest versions of Chrome, Firefox, Safari, and Edge. We recommend Chrome for the best experience.

Try clearing your browser cache, disabling extensions, or switching browsers. If issues persist, contact support@lmseducation.in.

Check your internet connection, try a different browser, and ensure your browser allows media playback. Disable ad-blockers if present.

Yes. Our platform is fully responsive and works on iOS and Android devices through the web browser.

Report it to support@lmseducation.in with a description and screenshots. We prioritize bug fixes and will follow up.